Product returns do not always have to have a negative connotation. Too often, the phrase “I need to return this” brings thoughts of a bad purchasing experience. No one wants to have their shopping experience associated with the word “sad”. Sad it didn’t fit, sad the product didn’t match the website description or image, sad …
Consumer Behavior Consumer shopping habits are changing as brands refine their return policies making it easier than ever to return product. Your home has become the new dressing room. With most companies defaulting to free shipping, and free returns consumers are buying more and more online. In the first half of 2020 E-commerce sales increase …
The State of Affairs There has been a lot of data about consumer behavior this holiday shopping period. Cyber Monday turned in $10.8 billion last week, a record high…the early shopping season has tallied over 20% more in sales than last year… The statistics are impressive. People are spending a lot of money. However, what’s …
As the holiday shopping season gets underway, we are noticing an interesting story line. Despite COVID-19, shoppers are as positive as they were during the 2019 holiday season. In the Channel Signal database of more than 60,000 online reviews for this holiday shopping season, we are seeing that the star average for reviews related to …
Consumer-to-Consumer Communication Suggests Strong Holiday Season Read More »
Recently, we’ve had some of our customers say, “Channel Signal is missing reviews. We have 35 reviews on this product on Amazon and you have registered only 30. What’s up with that?” Our reply; “Amazon made a change. They now allow consumers to leave just ratings in the form of a star average and skip …
Since the pandemic, online research and buying by the consumer has skyrocketed. This has brought about a shopping cart abandonment problem. Only 30% of consumers who fill a shopping cart with product complete the sale. 70% abandon their shopping cart. What does this mean? If a company does $100 million in sales online, it means that …
We Are AI Integrated Recently, we have implemented an Artificial Intelligence tool, which has allowed Channel Signal to dive even deeper into the minds of shoppers. We know that there is no better place to hear the voice of the consumer than in reviews. As the need to more accurately understand exactly what the consumer …
Channel Signal has entered into an agreement with Active Interest Media for an exciting new program to carry momentum into the now critical channel of ecommerce. It’s called Gear360 and here’s how it works: Active Interest Media (AIM), long in the business of writing and publishing editorial reviews about product performance through its many publications, …
Channel Signal Strikes Innovative Deal To Bring New Power to the Point of Sale Read More »
Walkin’ I’m walkin’, yes indeed, and I’m talkin’ ’bout you and me I’m hopin’ that you’ll come back to me (yes) I’m lonely as I can be, I’m waitin’ for your company I’m hopin’ that you’ll come back to me – Fats Domino These first lines by one of the great original rockers, hits so …
