Keeping up on ever-changing products across multiple sites can be quite a chore. Let the experts at Channel Signal do the work for you, via our human augmented machine learning algorithms. You'll be left with clean, up-to-date products how you want to see them, so you can get right to the business of analyzing your reviews.

Enterprise plans have exclusive access to our Professional Unlimited collection service: gather reviews for all of a brand set's products, giving you the full landscape view.

Aggregate and compare product reviews for as many brands as you find actionable.

We have 60+ e-commerce sources to choose from, ensuring you get a well-rounded view of your customer experience. There are three categories:

1. Standard
2. Premium
3. Custom

See all sources here.

When you have important products in your enterprise or competitive lineup, why limit yourself? Our Enterprise Plan has no product limits.

About Analysis

Our custom analysis comes from an expert in the field of turning product reviews into decision making gold. This is one of our most popular offerings as it is invaluable to have a third party look at your review data with an independent eye.

You may choose to receive analysis weekly, bi-monthly, monthly, quarterly, semi-annually or annually. Your account team will work with you to ensure you get the right time frame for your data volume.

Our Executive Summary page contains the high level insights the C-Suite cares about. Perfect for incorporating in board meetings and monthly reports, this will become the most actionable top-line business intelligence that brings the customer into the board room.

Some sites allow manufacturers to publish a response to a review. This is incredibly important for resolving complaints, clarifying misunderstandings and ensuring no stone is left unturned when there is an unsavory opinion about you or your products.

Channel Signal calls this service "Engage". It includes daily collection when applicable and the ability to respond without having dozens of tabs open. You may not be able to turn every review into 5 stars, but you can make yourself part of the consumer conversation in a timely manner with Engage from Channel Signal.

Our Platinum Success Package is our premiere offering for clients who want to get the most out of their product review data. Get access to everything from unlimited trainings for your staff, to thought leadership intensives from our CEO, Paul Kirwin. Learn how to turn reviews into action from the company who lives and breathes them.

Platinum Success includes all this and more:

• Set up support and training
• Ongoing technical support
• Unlimited access to our Knowledgebase
• Customized platform trainings
• Phone, email, chat & web support
• Success and best practices intensives
• At least one on-site client visit per year

By populating your platform with 12 months of historical data, you are able to get an immediate snapshot of your performance in the marketplace. This also allows for immediate year over year comparison of your data.