Your customers are talking about you.
And the conversations they're having are:
Tune in to the story behind the stars. Tune in to the truth with Channel Signal.
These peer-to-peer conversations can't be summarized by your star rating. Combine quantitative and qualitative review aggregation and analysis to understand the consumer conversation so you can use it.
Learn
Take a shortcut to understanding how your customers talk about your products and those of your closest competitors.
Spot
Competitive products encroaching on your best performers, learn why and mobilize accordingly.
Replace
Nondescript language with the precise words your happy customers use to describe the product features they love.
Avoid
Expensive change orders by informing designs with the concerns your customers voice most often.
Integrate
Consumer conversation trends in your BI dashboards for more widespread adoption.
Find
Blind spots in your product marketing and actively work to address them.
Promote
More of the products that are predicted to perform well, based on customer feedback.
Boost
Sales when your marketing reflects the real-world ways customers use your products.
Compare Packages and Features
Intro Signal
Get started with a three-month, focused engagement
Inputs
- Normalized disparate data (we'll do it so you don't have to).
- Reviews collected from the 3 e-commerce sites that matter to you for 100 products across up to 3 brands, including your brand.
Intelligence
- Access our secure platform anytime for 5 users
- Track your biggest competitors with Competitor Monitoring
- Visual intelligence in the platform populated with 12 months of historical data
Insights
- Monthly Insights Summary showing key trends and lifting insights from the data.
$3,300 per month, includes Set-up Fee
3-Month Commitment
Signal one
Inputs
- Normalized disparate data (we'll do it so you don't have to)
- Reviews collected from the 5 e-commerce sites that matter to you, including your site
- 500 products across up to 5 brands, including your brand
Intelligence
- Access our secure platform anytime for 10 users
- Track your biggest competitors with Competitor Monitoring
- Visual intelligence in the platform populated with 12 months of historical data
- Daily product review updates in your platform
Insights
- Integrate Channel Signal into your Business Intelligence platform of choice
- Understand the insights from the experts delivered every month in an Executive Report, including trending data and KPIs to watch
Signal Two
Inputs
- Normalized disparate data (we'll do it so you don't have to)
- Reviews collected from the 7 e-commerce sites that matter to you, including your own site and up to 2 other custom sites
- 1,500 products across up to 7 brands, including your brand
- One all-day onsite training session annually, delivered by a Channel Signal expert
Intelligence
- Access our secure platform for up to 20 users
- Track your biggest competitors with Competitor Monitoring
- Visual intelligence in the platform populated with 12 months of historical data
- Daily product review updates in your platform
Insights
- Integrate Channel Signal into your Business Intelligence platform of choice
- Understand the insights from the experts delivered every month in an Executive Report, including trending data, competitors, and KPIs to watch
Signal Three
Inputs
- Normalized disparate data (we'll do it so you don't have to)
- Reviews collected from the 10 e-commerce sites that matter to you, including your own site and up to 5 other custom sites,
- 5,000 products across up to 10 brands, including your brand or brands
- One all-day onsite training session annually, delivered by a Channel Signal expert
- On-demand Platform training for your team
- One all-day onsite performance workshop to evaluate integration, performance and results
Intelligence
- Access our secure platform anytime for 30 users
- Track your biggest competitors with Competitor Monitoring
- Visual intelligence in the platform populated with 12 months of historical data
- Daily product review updates in your platform
- On demand access to your assigned Channel Signal expert
Insights
- Integrate Channel Signal into your Business Intelligence platform of choice
- Understand the insights from the experts delivered every month in an Executive Report, including trending data, competitors, and KPIs to watch
- We deploy Artificial Intelligence driven textual analysis to uncover nuanced narratives in your customer conversations. Receive a board-ready insights report each quarter that brings these insights to life
Questions?
Contact us at (800) 645-0741 or [email protected]
Join These Global Brands
"The more we listen the more we have the opportunity to build higher brand affinity with our consumer. Channel Signal provides one of our most timely links to that consumer, with feedback that helps us understand their needs."
Brad Adams
SVP, Brand Digital Commerce and Communications
"Channel Signal has proven to be a great resource for us. The data & insights have influenced assortment & marketing conversations, as well as product improvements."
Kristy Springer
Senior Category Manager
We use Channel Signal in our quarterly business reviews to measure ourselves and our competitors through the eyes of the consumer. The team is whip smart and they help us understand the data and what the actions could be.
Carol Davidson
Vice President of Brand Marketing
Microsoft
Kwikset
Dr. Scholls
Bic
Stanley
Shark Ninja
Baldwin
Pfister
Regalo
Smartwool
New Balance
Life Stride
Naturalizer
Sam Edelman
Franco Sarto
Via Spiga
