Since the pandemic, online research and buying by the consumer has skyrocketed. This has brought about a shopping cart abandonment problem. Only 30% of consumers who fill a shopping cart…
You know what customers say to you.
What are they saying about you?
Tune in to the truth.
Results-Oriented Review Aggregator
Your Online Performance, Loud and Clear
94% of consumers read the text of peer-to-peer product reviews. Aggregate these reviews from anywhere online, from Amazon to the App Store.
Unstructured product, category, brand and review data is cleaned using human-augmented machine learning, to ensure accuracy.
Comprehensive visibility into what is being said about any product, as well as tools to help you compete in the marketplace.
Insights & Integration
Use our robust platform and team of analysts, or integrate clean, aggregated review data into any BI platform daily.
Who uses Channel Signal?
"The more we listen the more we have the opportunity to build higher brand affinity with our consumer. Channel Signal provides one of our most timely links to that consumer, with feedback that helps us understand their needs."
SVP, Brand Digital Commerce and Communications
"Channel Signal has proven to be a great resource for us. The data & insights have influenced assortment & marketing conversations, as well as product improvements."
Senior Category Manager
We use Channel Signal in our quarterly business reviews to measure ourselves and our competitors through the eyes of the consumer. The team is whip smart and they help us understand the data and what the actions could be.
Vice President of Brand Marketing
Designer Shoe Warehouse (DSW)
Bed Bath & Beyond