At Channel Signal, we believe that if a customer takes the time to write a product review, a brand should know what it says. What does that have to do…
What are customers saying
to you about you?
Tune in to the truth.
In 2019, 74% of U.S. consumers consult peer-to-peer product reviews before making a purchase. Channel Signal turns often overlooked product review data into insight.
- Go to market with the consumer conversation.
- Validate product changes.
- Track the competitive landscape.
Benchmark user experience to uncover powerful market opportunities
The Channel Signal product review analytics dashboard gives brands a way to understand the post-purchase experience users are sharing. By benchmarking this against the competition, powerful market opportunities are uncovered.
Discover how product-focused companies take action on the insights gained from aggregated product reviews.
Who uses Channel Signal?
Channel Signal is perfect for any product-focused company with reviews online.
Outdoor Apparel, Sporting Goods, Footwear, Electronics, Appliances, Games, Software, Beauty, Kids & More
"The more we listen the more we have the opportunity to build higher brand affinity with our consumer. Channel Signal provides one of our most timely links to that consumer, with feedback that helps us understand their needs."
SVP, Brand Digital Commerce and Communications
"Channel Signal has proven to be a great resource for us. The data & insights have influenced assortment & marketing conversations, as well as product improvements."
Senior Category Manager
We use Channel Signal in our quarterly business reviews to measure ourselves and our competitors through the eyes of the consumer. The team is whip smart and they help us understand the data and what the actions could be.
Vice President of Brand Marketing
Results-Oriented Review Aggregator
Aggregate product reviews into one analytics platform to uncover user experience data like never before. Channel Signal is the leader in aggregating, curating and translating this data into positive business decisions. It is the most robust platform for analyzing product reviews.
Product titles and categories can get messy on the web. Channel Signal uses human-augmented
machine learning to ensure you have clean data, with products titled and categorized how you want.
There are many ways to analyze your competitors, but product reviews provide unique insight into what your competitors’ users think. In the age where consumers have the power, this matters more than ever.
Ongoing insights, support and training comes standard with Channel Signal. Our team of analysts and data scientists partner with you in your quest to discover what users think and why they think it.
Designer Shoe Warehouse (DSW)
Bed Bath & Beyond