Case Studies

birkenstock

Birkenstock Leaves Amazon & Early Signs of Counterfeit Products

As a 240 year old company, you can imagine Birkenstock has had to overcome a gamut of issues in its lifetime. In today’s changing face of global e-commerce, Birkenstock has been presented with a new challenge for the ages. To stay relevant with sites like Alibaba and Rakuten, Amazon is now allowing Chinese manufacturers to sell directly …

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consumers and ingredients

Clorox, Burt’s Bees and EWG’s Sunscreen Guide: When Should Manufacturers Listen to Consumers on Ingredients?

A week after the Environmental Working Group released its Annual Guide to Sunscreens, the news that 75% of the products out there offer poor protection or have “worrisome ingredients” has gone viral. The article has been picked up by Mother Jones, Live Strong, Cosmopolitan, countless news sites, blogs and social media profiles – especially moms …

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common product review topics

8 Topics Consumers Discuss in Product Reviews [VIDEO]

Product reviews address real issues faced by the customer. When leaving reviews, consumers take time to craft well thought out and detailed reviews. Unlike social posts which tend to be a stream of consciousness, product reviews offer a hard metric companies can use to improve product design, new product development, sales and customer service. Channel Signal …

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Outdoor Industry Review Sentiment Averages

The Average Breakout of Product Reviews (1 to 5 Stars) [VIDEO]

With an overwhelming 68% of all product reviews being very positive (5 stars) increasing the volume of your product reviews is critical to increasing sales of your products.Channel Signal recently conducted a survey of over 140,000 product reviews in the outdoor industry. The below video describes why volume is so important. The more reviews any …

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15 Companies Who May Be Missing the Boat on Product Reviews

We don’t usually like to call out companies for what appears to be an obvious oversight, but in this case we just couldn’t help it. There are some major corporations who appear to be missing the boat on product reviews. They all offer e-commerce on their websites, but aren’t collecting and displaying product reviews. Question …

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camelbak relay reviews

CamelBak Relay Reviews Point to a Solid Expansion Strategy

CamelBak has embarked on an ambitious expansion strategy with its new home water filtration pitcher, called the Relay, which has debuted at Target, Amazon, Bed Bath & Beyond and CamelBak.com. A move to mainstream distribution can be tough for an outdoor company, but a look at the first wave of consumer reviews indicates a solid future …

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