If you’ve ever traveled to Thailand, you may be familiar with a phrase that’s embedded in the local lexicon. It’s on the tongues of travelers as they bargain with vendors, and emblazoned on t-shirts and tacky souvenirs. Same same but different. To lay it out for you, what this means is that two things that …
A few years ago, I was traveling through Sedona, Arizona on my way to the Outdoor Industry rendezvous in Scottsdale. I stopped for the night and ducked into a small art gallery to take a look. An artist was working on a painting of two wolves. She had not finished and I asked her to …
Unbiased reviews equal consumer trust Since the Covid-19 pandemic hit the US in mid-March, e-commerce has exploded as consumers shop more from home. In fact, a recent study by Prosper Analytics says more than 40 percent of people, across all age categories, report they are shopping more online. As a result, what consumers have to …
Why Reviews Matter Now, more than ever, people are reading reviews before making purchases online. Since the beginning of March until now, 53 percent of people who mention reviews say they bought. Through our lens of over 5,700,00 aggregated reviews collected over five years, this marks the first time that figure has hit over 50 …
While it’s not breaking news that mega retailer, Amazon, has shifted emphasis to selling essential goods, what you may not know is Channel Signal’s review volume data now shows Amazon being eclipsed by other online retailers in certain sectors. Consumers report through reviews that Amazon’s delivery times are longer, many non-essential goods are no longer …
Walkin’ I’m walkin’, yes indeed, and I’m talkin’ ’bout you and me I’m hopin’ that you’ll come back to me (yes) I’m lonely as I can be, I’m waitin’ for your company I’m hopin’ that you’ll come back to me – Fats Domino These first lines by one of the great original rockers, hits so …
Making Online Shopping Easier Return It If the shoe fits, wear it. If not, return it. This old adage may have been fitting in the pre-pandemic online shopping era, known as “buy-try.” Now, as returns top the list of concerns for shoppers buying basically anything online, we decided to take a deeper dive into the …
What’s Happening Now As more consumers are being driven online to shop during these first weeks of the Covid-19 pandemic, we are accruing valuable feedback from a growing set of data in customer reviews. Over the weekend alone, the total number of reviews that mention the pandemic nearly doubled, giving targeted insight to what people …
Two Weeks We are closing in on the two-week mark since President Trump announced a state of national emergency due to the Coronavirus pandemic here in the U.S. and we are already seeing widespread impact on the American economy. While it’s still early in this crisis, there are already signs that this may reshape the …
Experts Predict Uptick in Online Shopping Amid COVID-19 Crisis Read More »
Note: At Channel Signal, we are aware of the worldwide concern over the Novel Coronavirus and the safety of the people. We are sensitive to public health concerns but we also recognize the concerns for our economy. Health and Finances are very much tied together as part of our overall wellbeing. Therefore, we have partnered …
Consumer Survey About COVID-19 and the Drastic Shift to Online Read More »
