We’ve all seen them. Funny product reviews from customers who may not be ripe for the stand up stage, but they sure make us chuckle at our screens while we shop. Certain products are funny by nature. Take the infamous banana slicer. While this invention may have been useful enough for someone to financially back its …
Customer satisfaction matters for so many reasons, it’s hard to cover in a single blog post, but here goes. First and foremost, you want to retain customers, and an unhappy one is unlikely to make another purchase. Secondly, there’s the potential positive and negative implications of that customer telling their networks about you, aka word-of-mouth. …
Four Ways to Measure Customer Satisfaction Online Read More »
Regardless of where you live, if you’ve listened to the news at all this year, you might have caught on that the winter of 2013-2014 has been a doozy. If you’ve looked at your Twitter or Facebook feed on the other hand, there’s not a frozen snowball’s chance in hell that you missed it. Starting …
