Your customers are storytellers.
And your product is the subject. The medium? Product reviews.
Reviews are a gateway for shoppers to understand the needs, use cases, expectations and unique experiences customers have with a product.
Discover what they're reading.
Brands can monitor this influential piece of the customer experience puzzle by aggregating and analyzing reviews from across the web.
Analyze Review Text from 60+ Sites
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Results-Oriented Review Aggregator
Aggregate product reviews into one analytics platform to uncover user experience data like never before. Channel Signal is the leader in aggregating, curating and translating this data into positive business decisions. It is the most robust platform for analyzing product reviews.
Product titles and categories can get messy on the web. Channel Signal uses human-augmented
machine learning to ensure you have clean data, with products titled and categorized how you want.
There are many ways to analyze competitors, but aggregating product reviews provides comprehensive visibility and insight into what competitors' users are saying about them.
Ongoing insights, support and training comes standard with Channel Signal. Our team of analysts and data scientists partner with you in your quest to discover what users think and why they think it.
Who uses Channel Signal?
"The more we listen the more we have the opportunity to build higher brand affinity with our consumer. Channel Signal provides one of our most timely links to that consumer, with feedback that helps us understand their needs."
SVP, Brand Digital Commerce and Communications
"Channel Signal has proven to be a great resource for us. The data & insights have influenced assortment & marketing conversations, as well as product improvements."
Senior Category Manager
We use Channel Signal in our quarterly business reviews to measure ourselves and our competitors through the eyes of the consumer. The team is whip smart and they help us understand the data and what the actions could be.
Vice President of Brand Marketing