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Positive Conversations About Returns
Product returns are the new normal and they are reshaping how consumers purchase online. With e-commerce at an all time high, customers are using their …
The Cost of Online Returns
US consumers are expected to return $101 billion worth of products purchased over the holiday season. Let that sink in, $101 BILLION. This is forcing …
Consumer Reviews – Online Returns
Product returns do not always have to have a negative connotation. Too often, the phrase “I need to return this” brings thoughts of a bad …
Return Policies Affect Consumer Behavior
Consumer Behavior Consumer shopping habits are changing as brands refine their return policies making it easier than ever to return product. Your home has become …
All You Need Is Love
The State of Affairs There has been a lot of data about consumer behavior this holiday shopping period. Cyber Monday turned in $10.8 billion last …
Consumer-to-Consumer Communication Suggests Strong Holiday Season
As the holiday shopping season gets underway, we are noticing an interesting story line. Despite COVID-19, shoppers are as positive as they were during the …
Amazon’s Star Rating Is Not Enough: Here’s Why
Recently, we’ve had some of our customers say, “Channel Signal is missing reviews. We have 35 reviews on this product on Amazon and you have …
Point of Pain
Since the pandemic, online research and buying by the consumer has skyrocketed. This has brought about a shopping cart abandonment problem. Only 30% of consumers …
AI Tells Us Why
We Are AI Integrated Recently, we have implemented an Artificial Intelligence tool, which has allowed Channel Signal to dive even deeper into the minds of …
Is Your Business Getting the Whole Picture?
A few years ago, I was traveling through Sedona, Arizona on my way to the Outdoor Industry rendezvous in Scottsdale. I stopped for the night …
Trusted Reviews Drive Sales
Unbiased reviews equal consumer trust Since the Covid-19 pandemic hit the US in mid-March, e-commerce has exploded as consumers shop more from home. In fact, …
Channel Signal Strikes Innovative Deal To Bring New Power to the Point of Sale
Channel Signal has entered into an agreement with Active Interest Media for an exciting new program to carry momentum into the now critical channel of …
Since the Pandemic, Reviews Drive Online Sales
Why Reviews Matter Now, more than ever, people are reading reviews before making purchases online. Since the beginning of March until now, 53 percent of …
Is Amazon Past Its Prime?
While it’s not breaking news that mega retailer, Amazon, has shifted emphasis to selling essential goods, what you may not know is Channel Signal’s review …
Reviews Show Sneakers Are Stepping Up
Walkin’ I’m walkin’, yes indeed, and I’m talkin’ ’bout you and me I’m hopin’ that you’ll come back to me (yes) I’m lonely as I …
To Buy Or Not To Buy: Eliminating Uncertainty
Making Online Shopping Easier Return It If the shoe fits, wear it. If not, return it. This old adage may have been fitting in the …
The Good, Bad And Ugly As Seen In Reviews
What’s Happening Now As more consumers are being driven online to shop during these first weeks of the Covid-19 pandemic, we are accruing valuable feedback …
Experts Predict Uptick in Online Shopping Amid COVID-19 Crisis
Two Weeks We are closing in on the two-week mark since President Trump announced a state of national emergency due to the Coronavirus pandemic here …
Consumer Survey About COVID-19 and the Drastic Shift to Online
Note: At Channel Signal, we are aware of the worldwide concern over the Novel Coronavirus and the safety of the people. We are sensitive to …
Product Reviews are Leading Indicators of a Product’s Performance
Are you getting pressure to measure sales and sales alone? Revenue and Profit are critical metrics, no doubt. Unfortunately they are they are focused on …