Traditional VoC programs help brands measure their audience through surveys, interviews and focus groups. Today, it also includes measurement of social media and product reviews. The product reviews segment of…
Product Review Aggregator
Aggregate your brand’s product reviews from any e-commerce site into one simple analytics platform.
79% of consumers trust online product reviews as much as personal recommendations.
Use our product review aggregator to get a global view of what prospects are reading about your products.
Like many companies, you may think you have a pulse on your product reviews because you or your team are eyeballing them occasionally. Maybe you’ve even graduated to using shared spreadsheets wherein employees copy and paste reviews when they come across them. The bottom line is that this one-off method is not complete, accurate, reliable, sustainable or quantifiable.
With Channel Signal, you simply provide a list of products and websites you’d like to monitor, and we’ll aggregate your reviews into one analytics platform.
- Go beyond the stars – a text-based analysis of low (1 and 2 stars) and high (4 and 5 stars) reviewed products to see what’s working and not for customers. You can even search for words and phrases you’re concerned about.
- Sort how you want – See review trends by product, category, review site and more.
- Let us do the work for you – our analysts will be proactive with your data and pull out low-hanging-fruit type of insights that you take action on.
How Real Brands Use Reviews: Popular outdoor brand missing reviews
A popular outdoor apparel company was using a product review gathering and monitoring platform. Many of their products are sold through vendors like Walmart and Amazon. Their review monitoring provider was unable to collect reviews from all of their e-commerce partners, due to liability issues. The company adopted Channel Signal and now has been able to collect from all e-commerce partners giving the company a more global view of their products and consumers.