You measure every metric in the book
But not what consumers are telling one another about your products.
Measuring Product Reviews = Results for Every Department
It’s true that 90% of shoppers use product reviews. But this doesn’t necessarily mean they’re completing their purchase online. In fact, 60% of people read reviews and then shop in a brick and mortar location, making reviews an integral part of the omni-channel decision-making process. Delivering a congruent view of your product feedback to every department in your company brings unprecedented transparency into this peer-to-peer conversation.
The fact is that consumers trust each other, and they are talking. There’s no arguing with this data. There is only listening and doing something about it.
Smart companies measure product reviews.
Develop Better ProductsHelp the Product Development team Learn More
Forecast RevenueHelp the Sales team Learn More
Aggregate All ReviewsHelp the Product Development team Learn More
Improve Factory ManagementHelp the Purchasing team Learn More
Get the Consumer Voice into ReportsHelp the Executive team Learn More
Know When Expectations Fall ShortHelp the Customer Service team Learn More
Gain a Competitive EdgeHelp the Product Development team Learn More
Improve Marketing MessagingHelp the Marketing team Learn More
The Channel Signal Difference?
We handle the messy stuff.
- No more spreadsheets
- Cleaned product variations
- No searching products one-by-one
- Takeaways from a human analyst
- Any number of sites, products, or brands
- Around the clock support